Shipping & Delivery

Shipping

  • Germany: Free shipping

  • EU: €4.99 shipping costs

  • Switzerland: €5.99 shipping costs

Delivery

Your order is usually processed within 24–48 hours.
From shipment, the delivery time is:

  • Germany: 6–12 business days

  • Switzerland: 8–14 business days

  • International: 9–17 business days

Tracking

As soon as your package has been shipped, you will receive a confirmation email with a tracking link. This allows you to track the status of your order online at any time.

Shipping Providers

Shipping is carried out with DHL, DPD, UPS, Swiss Post or NL Post – depending on the destination region and availability.

Delivery Delays

If delays occur (e.g., due to strikes, extreme weather conditions, or logistical bottlenecks), we will inform you as soon as possible by email.

Undeliverable Shipments

If a package cannot be delivered (e.g., due to incorrect address or non-collection), we reserve the right to deduct the return shipping costs from the refund amount.